FAQs

Will ConnectionForce stop Sales People from calling on me or stopping by? 

No, ConnectionForce is not designed to stop Sales People from contacting you, it is designed to give you a way to manage the interruptions and frustrations that they can cause.  Connection Force, through the ‘Appointment Request’ process will allow you to get the pertinent information that the Sales Person has to offer while minimizing your interaction time and possible confrontations that may ensue. 

I just signed up for ConnectionForce a week ago and I haven't received an Appointment Request from a Sales Person, is something wrong?

No, nothing is wrong.  ConnectionForce is designed to allow sales people who would value your business to communicate with you while saving you time.  We have found that if a sales person really wants you as a customer they are very willing to submit an Appointment Request.

How do I receive an Appointment Request from the Sales person?

The salesperson will fill out the Appointment Request with your ‘Company Code.’  When the salesperson submits the Appointment Request, it will be delivered to the email address on file,  yours or some other designated address.  If the salesperson chooses not to submit an Appointment Request then you will receive nothing from the salesperson nor ConnectionForce.com.

Learn more about appointment requests

Do I have to "Accept" an Appointment Request when I receive one?

No, “Accepting” or “Denying” an appointment request is up to you based on your business needs and how well the salesperson answers the 7 questions on the Appointment Request form.

How do I “Accept” or “Deny” an Appointment Request?

You will receive an Appointment Request from a salesperson in your email address on file.  In that email, you will see all of the salesperson’s answers to the 7 questions.  At the bottom of the email you will have a Green Box labeled “Accept", and a Red Box labeled “Deny”.   Simply, click on the appropriate box for your decision.  The salesperson will receive an automatic email explaining that, it is Okay to contact you for an appointment, or that it is not okay to contact you for an appointment, depending on the box you choose.

Can a Sales Person submit another ‘Appointment Request’ after I have previously “Denied” a reqeust from them?

No, a salesperson may not submit another ‘Appointment Request’ for 30 days after a denied 'Appointment Request'.  After 30 days, a sales person may fill out another 'Appointment Request Questionnaire' for submission.

Does the Sales Person get my personal email?

No, the purpose of giving the salesperson your ‘Company Code’ is to route the Appointment Request through the Connection Force website before it is delivered to the appropriate email address.

Will I receive extra solicitations as a result of being a part of ConnectionForce?

No, the system is closed.  No one will have access to your company code other than those sales professionals with whom you have shared it.

Can I go back and "Accept" a request which was previously “Denied?”

Yes, simply log in, then, in your dashboard, click on "Appointment Requests".  Click on the "Appointment Request" that you previously denied, then click on the salesperson to send them a message accepting the appointment request.